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This is the page about shipping information

* Currently We are promot free shipment Australia wide for over $100 purchase

 

 

Delivery Of Your Products

  • Delivery time takes up to 10 working days from the date your payment is received. Please note that direct deposit payments take 1-2 business days to process and cheques normally takes 2-3 days to reach us and another 1-2 days to clear.
  • We use TNT or Australia Post for domestic road express, overnight first class and international express services.
  • We currently use Australian post for PO Box address orders only, unless you specifically mark you want Australian post.
  • Only one shipping method can be chosen per transaction. If you wish for some items to be standard and others via express, please complete two separate transactions.
  • We aim to dispatch all orders within one business day of receiving them.
  • All Orders are dispatched from Sydney, New South Wales Australia.
  • Delivery of items normally takes 3-6 business days after dispatch depending on the service you choose and destination.
  • Normally TNT Express or Austalia Post takes 1-3 days for domestic and up to 14 days for international after dispatch.

Tracking

  • Parcels are able to be tracked via TNT and Australian post website if ordered by express. You will be sent a dispatch confirmation email including tracking number and instructions once your parcel leaves our warehouse. If you need further help please call us on +61 293584577 or email us at info@stillier.com.au
  • We encourage you to visit the "Your Account" section on our website to view the delivery status of your Products.
  • If your parcel hasn't arrived please also check with your local TNT office or post office as it may be waiting for collection. Parcels are taken back to the nearest dispatch office if a signature cannot be obtained on delivery.
  • The estimated delivery times are in business days (Monday through Friday) excluding Public holidays so we friendly recommend you use business address if you only available at work during business hours.
  • Although every effort is made to ship your Order according to the estimated delivery times provided, estimated ship times may change due to changes in supply or circumstances beyond our control, we do not guarantee that we will deliver within this time frame. If your Product has not arrived after the estimated delivery time, please contact us here and we will lodge an investigation with TNT or Australian Post.
  • Title and risk of loss to all Products will pass to you on delivery.